Public perceptions of reliability

This report forms part of Ofqual’s Reliability of Results two-year research programme (Strand 3: ‘Public Perceptions of Reliability’). The aim was to conduct a number of focus groups to gauge public awareness of assessment reliability, and the degree to which the public wishes to be (better) informed of reliability issues. Participants were also asked to comment upon the means by which such issues may be best communicated. Ten focus groups were conducted with between five and ten participants in each group (74 participants in total; 28 male and 46 female). Participants were grouped by occupation or economic status with two groups each of job-seekers, employees, employers and PGCE students, one group of primary school teachers and one group of secondary teachers from a selective school.

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